This website has been created by Metro Bilbao, S.A. for information purposes and for personal use.

By accessing this website you implicitly acknowledge your awareness and acceptance of the following terms and conditions.


1. Website ownership..
www.metrobilbao.net, www.metrobilbao.com, www.metrobilbao.org, are Internet domains owned by Metro Bilbao, S.A., registered in the Mercantile Register of Bizkaia at Volume BI 474, Sheet 78, page nº BI-4006-A, under Tax ID A-48541957.

For the purposes of this disclaimer the registered address of Metro Bilbao, S.A. is Calle Navarra, nº2 – 48001 Bilbao.


2. Updating.
Should any clause of these terms and conditions be shown to be void, illegal or unenforceable due to any provision of law, that clause shall be considered void as far as so shown, but the validity of the remaining terms and conditions shall be unaffected.


3. Content and services.
Metro Bilbao, S.A. strives to avoid errors in the contents published on its website. All content offered via the website owned by Metro Bilbao, S.A. are up to date at the time of posting; Metro Bilbao, S.A. reserves the right to modify said content at any time. Metro Bilbao, S.A. may not be held liable for any consequences that may derive from errors in any content provided by third parties that may appear on this website.

Metro Bilbao, S.A. may not be held liable for communications between users of information directed or made through this website. Liability for statements made by users lies exclusively with the makers of said statements. Any communication or transfer of content that infringes third party copyright is forbidden, as is any content of a threatening, obscene, defamatory, pornographic or xenophobic nature and any content that may be counter to the dignity of persons, the rights of children or current legislation, and any conduct that incites or entails a criminal offence.

Likewise forbidden are the inclusion and communication by users of contents that are false or inaccurate and that mislead or may mislead other Metro Bilbao users or personnel, especially content protected by intellectual or industrial property rights held by third parties when the authorisation of the holder of the rights has not been obtained or the reputation or credibility of Metro Bilbao, S.A. may be discredited or subverted, any content considered as illegal, misleading or unfair advertising and/or includes viruses or any other electronic element that may damage or prevent the operation of the websites, networks or computer equipment of Metro Bilbao, S.A. or any third party and/or access to the portal by other users.

Metro Bilbao, S.A. may bar from accessing this website any user that engages in any of the conducts referred to on a non exclusive basis in the previous paragraph.

Metro Bilbao, S.A. may offer direct or indirect links to Internet resources or sites outside its own website. Such links are provided on the website for information purposes and do not, under any circumstances, imply an invitation to contract products or services offered on the destination website.

If Metro Bilbao, S.A. should learn that any activity or information to which users are directed by the said links is illegal, criminal or could affect goods or rights of third parties in such a way as to require compensation, Metro Bilbao will act with due diligence to eliminate or disable the relevant link in the shortest possible time. .


4. Disclaimer.
Metro Bilbao, S.A. does not guarantee the absence of viruses or other elements that may damage computer systems, electronic documents or user files on this website or on third party websites and may not therefore be held liable for any damage caused thereby.

Metro Bilbao, S.A. is not liable for any improper use that you may make of this website.

Metro Bilbao, S.A. is not liable for the contents of websites to which users may link outside its own site. Metro Bilbao, S.A. assumes no liability for any damage or loss that may arise due to the connection or to the use of any content, product or service available on the websites to which such links may lead. Metro Bilbao, S.A. cannot guarantee the availability and correct operation of links to other websites from the Metro Bilbao, S.A. website.

The present disclaimer applies only to information obtained and services provided via the Metro Bilbao S.A. website, and does not extend to content obtained or services provided from third party websites that users may have accessed from the Metro Bilbao S.A. website.

5. Intellectual Property Rights.
The rights held by Metro Bilbao, S.A. in regard to the entire contents of this website, whether texts, images, sound, files, brands, logotypes or any other element and form of presentation plus the computer programs required for their operation, access and use are protected by current legislation concerning intellectual property. The content of the portal may not be modified, copied, reproduced, downloaded, transmitted, distributed or processed unless authorised by the holder of the relevant rights or permitted under law.

Under no circumstances shall access to the website imply the acquisition by users of any right of ownership over the contents of the site.

Some of the contents on this website may be downloaded to users' terminals for private, strictly non commercial use.

References to commercial brands, registered trade marks or distinctive signs owned by Metro Bilbao, S.A. or by third parties include an implicit prohibition of their use without the consent of Metro Bilbao, S.A. or whoever else may be their legal owners. Unless otherwise stated explicitly, under no circumstances does access to or use of the Portal and/or its contents provide users with any right over brands, logos and/or distinctive signs included on the site and protected by law.


6. Browsing and Security.
Metro Bilbao, S.A. neither guarantees that access to this website will be uninterrupted or free from error nor assumes any liability should it prove otherwise. Under no circumstances shall Metro Bilbao, S.A. be liable for any damage caused by access to and use of this website, or any damage caused to its users or customers due to the non availability of the website.


7. Treatment of personal data.
In compliance with Basic Act [“Ley Orgánica”] 15/1999, of 13th December on the Protection of Personal Data (LOPD), Metro Bilbao, S.A. informs the users of this website that any personal information provided will be included in an automated personal data file ownership of and liability for which is held by Metro Bilbao S.A.. The purpose of the said file is to process and deal appropriately with requests for information, and to inform and transmit information to users on the services offered by Metro Bilbao, S.A.. By sending your data, you expressly authorise Metro Bilbao, S.A. to process the said data, always in compliance with the end purposes indicated above.

Your personal data will be treated with the utmost confidentiality. As the organisation responsible for the file, Metro Bilbao, S.A. has adopted the necessary technical and organisational measures to guarantee the confidentiality and safety of your personal data, and to prevent any alteration, loss, unauthorised treatment or access thereto.

Metro Bilbao, S.A. will file data provided by users in making queries and submitting requests, as some of the said data is required to deal with queries properly. Users are duly warned of the need to provide the said data. We inform users that their electronic mail address is used to respond to their query and to transmit information on the services offered by Metro Bilbao, S.A. and to inform on any other relevant changes that may arise.

Our website does not use cookies or other technical devices that would enable us to identify specific users or obtain data on the browsing habits of users without their knowledge. However, any change in our Privacy Policy concerning these issues will be immediately notified via this website, and this section will be modified accordingly.

Furthermore, concerning personal data obtained through the methods mentioned above, we inform users that they have the right to access, rectify, oppose and cancel their personal data records. The said rights may be exercised by means of a written and signed request submitted to the following address:

Metro Bilbao, S.A.
Navarra, 2 – 48001 – Bilbao
Ref. Personal Data

The request must include the user's full name, a photocopy of the user's ID Card and details of any specific request.


8. Legislation applicable and jurisdiction.
The terms and conditions that govern this website, as well as any relationships that may be derived herefrom, are protected and governed in all points by Spanish legislation.