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Acknowledgements and awards

2009

Spanish consumers rate Metro Bilbao as best urban transport company in Spain
On June 17 the journal Consumer Management, based on the STIGA Spanish Consumer Satisfaction Index (ISSCE), recognised Metro Bilbao as the leading firm in its Urban Transport category. Following the presentation of the annual results for 2008, the ISSCE study determined that Spanish consumers consider Metro Bilbao to be the best urban transport company in Spain.

2008

European Environment Award in Management for Sustainable Development, Spanish Section
On the 13th of March Entorno Foundation, in cooperation with the Spanish Government's Environmental Department, awards Metro Bilbao as a company that shows a solid sustainable development commitment. Felipe de Borbon handed over Rafael Sarria, Managing Director, the award.

2007

October. "Txikitero de Honor" ("Honorary Wine-drinker")
The "Txikiteroenartean" or organising committee of the Fiesta de los Txikiteros/ Txikiteroen Festa Wine-drinkers' Festival, whose members are the Old Town branch of the Athletic Bilbao Supporters' Club, the tourist promotion agency Bilbao Iniciativas Turísticas, the Bakers' Guild of Bizkaia, the Bilbotarrak choir, the Gargantua Company, the flute band Bilboko Txistulariak and the traders' associations of the Old Town and the La Ribera market, has awarded Metro Bilbao its "Honorary Wine-drinker" award for its services to society in general and in particular for the number of lives that it has probably saved by providing all-night services and thus reducing potential road traffic accidents.

March. In line with the objective of promoting equal opportunities for men and women, on March 8th Metro Bilbao formally joined a select group of companies engaged in equality plans. Coinciding with this new project the Provincial Council of Bizkaia, as the organisation responsible for the Parekatuz network, awarded Metro Bilbao its Certificate of Commitment to Progress towards Gender Equality

March.www.metrobilbao.com obtains the award to the best Basque Website in the Company´s section in the V Prizes of El Correo Digital. Mikel Urizarbarrena, president of Panda Software handed over the award to Rafael Sarria, General Manager of Metro Bilbao in the show celebrated in the Guggenheim Museum.

2006

November.European Certificate of Ethical & Socially Responsible Management
Metro Bilbao was awarded this certificate by IAC, making it the first transportation company in Spain to attain a European certificate as a socially responsible organisation as promoted by Forética.

October. "EMAS Awards".
EU awards Metro Bilbao second place in EMAS 2006 European awards

The Eco-Management and Audit Scheme (EMAS) awards go to those European firms with the highest levels of commitment and transparency in the area of sustainable development. Metro Bilbao was nominated by the Environment Ministry. It is the first firm in the railway sector to achieve this distinction in the “Large Companies” category.

"Award for commitment to excellence"
Diploma for commitment to excellence in management
Mikel Ugalde, General Manager of Euskalit, the Basque Foundation for Quality, handed over the award to Josu Sagastagoitia, General Manager of Metro Bilbao, at the Bilbao Fine Arts Museum. The diploma is awarded to Basque organisations that use the EFQM excellence model as a framework for improving management, and have undertaken to move towards total quality. Euskalit describes the model as enabling organisations to be more efficient and obliging them to innovate and achieve more satisfactory results for their employees and customers alike.

2005

GIMM Award to the Company.
GIMM Award to the Company grants to Metro Bilbao becouse of the complete accessibility of the metro, where the stations, the crossing sites, the trains and all the other facilities were designed and constructed from the beginning without architectonic barriers, with short and safe accesses for the all clients, making easy the complete integration of the people with great problems of mobility.

May..
The Website of Metro Bilbao was selected to participate in the Laus 05 Awards in the corporative Website section. The Website was shown at the exhibition of the contest from May 11th to June 2nd at the Exhibition Hall of the FAD of Barcelona.

2004

November. Orbere Award of Promotion of the Policy of Sort.

Coordinating federation of people with disability of Biscay

2002

May. Comeravasa Award. On 27th May on the occasion of COPE's seventh Comeravasa Awards, Metro Bilbao received the prize for the best institutional idea for the recent opening of line 2.

July. ISO 14001 Certification on Environment. On 1st July AENOR granted Metro Bilbao the ISO 14001 certification on Environment, the first company in the railway industry to receive acknowledgement of their commitment to the environment in the Country.

2000

May. Prizes for Information Technology in the Basque Country, consisting of a second prize to Metro Bilbao for its "Breakdown Work-flow" computer application.

October. National Work Safety Trophy (DIPLOOS - 31st Prize Ceremony, 1999 edition): Honorific Mention to Metro Bilbao by the Accident Prevention Association.

November. Recognition as a Body Working for Equal Opportunities for Women and Men by Emakunde Emakumearen Euskal Erakundea, the Basque Women's Association.

November. The manufacturer of the metro benches (Akaba, based in Irún), was awarded the National Industrial Design Award by the Spanish Ministry of Science and Technology.

December. Accessibility Prize 2000 (first edition) awarded by the Federation for Co-ordination of the Physically Disabled in Bizkaia: 3/12/00.

1999

December. AENOR awards ISO 9002 quality certification to the Metro Bilbao Customer Service Department.

International Film and Video Festival. Silver Screen Award to the "Underground Bilbao, Engineering and Architecture" video.

1998

Image of the Brunel Railway Architecture Award granted to Metro Bilbao

7 October. The Brunel Railway Architecture Award was presented to the Bilbao Metro overall, and to Sarriko station in particular.

Harvard University. "Veronica Rudge Green Prize" for city designs, to Sir Norman Foster for the Metro Bilbao project.

1997

The designer Michael Weiss was awarded a prize from the Spanish Professional Designers' Association for the metro's furnishings.

December. UNI-2, the metro cleaning contractors, received a Prize for Excellence from the Spanish Technical Cleaning Institute, who claim that the Bilbao metro is the cleanest in Europe.

IV Spanish Architecture Biennial. Finalist in the "Manuel de la Dehesa Prize" section

IV COAVN Architecture Prizes. Special Mention from the Jury (ex-contest)

1995

El Correo Award, 1995.

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